Our `Initial Money Back Guarantee` as detailed above, is concerned only with the delivery of the bat to the specification entered at time of purchase. It applies on receipt and up to 14 days, without use of the bat. Once used, the bat is subject to the wear and tear of a natural product as per any other cricket bat. Willow, cane and other products within the bat will naturally deteriorate with use and over time. Even the very best quality materials and manufacture we use cannot eliminate the effects of incorrect storage, yorker damage, use of sub-standard balls, crease tapping, general wear and tear etc. Added to modern requirement in bat shapes, it is impossible to predict or guarantee the lifetime of any bat. Your bat will be guaranteed for 6 months following date of delivery but this guarantee will NOT include any of the below:
1/ incorrect storage
2/ yorker damage
3/ damage caused by the use of poor quality and sub-standard balls
4/ mistimed shots
5/ crease tapping
6/ general wear and tear / ageing
If a condition does arise whereby you wish to invoke this guarantee, the bat must not be used in any way that may compound the issue nor must an attempt be made to resolve the issue other than by a professional skilled person (for which a receipt of proof may be required). Failure to comply will invalidate the guarantee.